A New Approach is Needed
When one of the world’s most recognized companies decided to standardize its creative workflows around Apple devices, the IT team faced a complex challenge: how to scale and support thousands of Apple endpoints across dozens of global offices—without burdening internal staff or compromising the user experience that creators expect.
The company’s creative professionals, editors, and content producers rely on high-performance Apple devices to deliver award-winning content across film, television, and digital platforms. As the workforce became more distributed and the volume of devices increased, traditional IT provisioning and support models began to show their limits. Devices were taking too long to deploy, support tickets were piling up, and there was minimal visibility to hardware information, user adoption, and asset location.
Rely on a Trusted Apple Partner
Enter KST Data.
The company partnered with KST Data to overhaul its entire Apple device lifecycle—from initial procurement to end-of-life recycling. What set KST apart wasn’t just their Apple expertise, but their use of AI-powered tools and automation to streamline device management at scale.
From the start, KST’s Integration Center made an immediate impact. Instead of manually configuring each device, KST set up zero-touch deployment through Apple Business Manager and Mobile Device Manage, preloading applications and security policies and shipping devices directly to employees’ homes or regional offices. What once took days was now done in hours—without IT ever touching the device.
Behind the scenes, KST’s lifecycle management platform quietly monitored device health, flagged performance anomalies, and even predicted which systems were likely to fail before they disrupted workflows. The company could now act proactively, replacing aging devices or pushing remote updates long before users experienced a slowdown.
Security and compliance were built-in from the beginning. As a publicly traded company operating in multiple jurisdictions, managing risk was critical. KST ensured every Apple device met the company’s evolving data governance and cybersecurity requirements, including remote wipe and asset traceability in case of loss or theft.
Eventually, the benefits reached beyond IT. Employees noticed how seamless the experience had become—from unboxing their MacBook Pro to having everything ready on day one. And when a device reached the end of its lifecycle, KST handled the secure, environmentally responsible disposition—ensuring old equipment was recycled or resold in compliance with corporate sustainability goals.
Lifecycle Excellence That Delivers Results
Today, this global brand continues to source all its Apple devices through KST Data. The relationship has grown from tactical IT support into a strategic technology partnership. KST’s AI-enabled lifecycle services have empowered the company to stay nimble, reduce downtime, improve employee satisfaction, and remain focused on what matters most—creating the content the world loves.
As Apple adoption continues to rise across the enterprise, this story is becoming more common—and KST Data remains at the forefront of helping customers do it right.
Ready to Transform Your Apple Ecosystem?
Whether you’re scaling your Apple deployment, modernizing device management, or simply looking for a smarter way to support your users, KST Data is ready to help. Connect with our team to learn how our AI-powered lifecycle services can simplify your IT operations and elevate the Apple experience for your workforce. Let’s build your success story—starting today.