Enhancing the User Experience with Persona-Based Tech Refresh
Many organizations have fairly standard technology refresh policies. Desktops and laptops are replaced every four or five years. Mobile devices are replaced more frequently, generally every three years. This system ensures that the organization is not supporting outdated technology that doesn’t meet security or regulatory compliance standards. However, standardized refresh policies leave out one important […]
Why IT Asset Management Is a Critical Component of Sustainability
IT leaders have mandates to reduce costs and help meet their organizations’ environmental, social and governance (ESG) goals. Often, they focus their efforts on procuring IT products that have been manufactured in a sustainable way. However, many organizations handle the disposition of IT assets inefficiently, particularly when it comes time to transition them out of […]
Why Organizations Need a Resilient IT Supply Chain
Lead times for IT products continue impact the industry, often requiring weeks or months to receive orders rather than the shorter delivery times that many customers need. Today, three major factors have contributed to these IT supply chain challenges: Organizations will need to assess supply chain risks and build resiliency and security into their supply […]
‘Tech-Less’ Endpoint Management Saves Significant Time and Money
Is your organization still provisioning and managing endpoints the old-fashioned way? Consider these statistics from Forrester: Despite the proven benefits of automation, endpoint provisioning and management remains a largely manual process in many organizations. Field service technicians can spend hours provisioning a single device — time that could be spent on tasks that are more […]
Operationalizing the IT Asset Lifecycle Improves Asset Management
Large enterprises recognize the importance of effective IT asset management, yet they often struggle to maintain accurate data across the asset lifecycle. There are several reasons: These challenges have significant financial ramifications. If an asset isn’t recovered promptly, the organization cannot redeploy it to another user or recover some value by selling it in the […]